I have a piano and/or grandfather clock and/or heavy furniture, which we can’t move. Can you help us with this if we have our carpets cleaned?

Whilst we ask you to remove all items for the room being cleaned, we are happy to assist in moving more bulky pieces of furniture upon request. Every care is taken when doing this but, unfortunately, our insurances do not cover us for any damage as a result of us moving any items. Therefore, in the unlikely event that damage does occur, we would not be able to cover the repair or replacement of the item. Items like pianos and grandfather clocks are generally moved minimally, to avoid disturbing any delicate mechanisms, and we have a process that we use to clean in, around and under these items.